This firescreen door is specially designed for our Bora outdoor fireplace. Made of stainless steel (mesh and frame), it is coated with high-tempera...
View full detailsAmong the most compact on the market, the Fox wood stove can heat up to 1,200 ft². With a maximum heat output of 45,000 BTU/h. Non-catalytic and E...
View full detailsThis device opens and closes the fresh air supply to a wood or pellet heating appliance being certified with a 5" fresh air intake kit. Its simple ...
View full detailsAmong the most efficient systems on the market based on distributed energy, the Heat Commander is a central heating system that is both cutting edg...
View full detailsDesigned to optimize your wood stove’s performance, the Heatflow S5 is a galvanized steel cabinet that can be installed on top of your appliance to...
View full detailsCapable of heating an area of up to 2,100 ft², the Heritage offers a maximum heat output of 75,000 BTU/h. Robust and powerful, this non-catalytic...
View full detailsUse For Drolet - Hopper Extension
Use For Drolet - Hot Air Plenum Kit
Ideal for heating spaces up to 2,700 ft², the HT-3000 is a wood stove with an impressive output of 110,000 BTU/h. EPA certified at 1.6 g/h, this no...
View full detailsThe Hunter is a recreational device and should only be used in temporary installation. Its sturdy steel construction allows you to warm up and cook...
View full detailsUse For Drolet - Large Faceplate 32" x 50" With Nickle Trim Kit
High temperature paint with quick drying, lead free. Excellent adherence and color retention.
Simple and sturdy, the portable Nordet fire pit enhances your outdoor moments around the fire, wherever you are. Easy to assemble and carry, it's t...
View full detailsDrolet offers all the Italian know-how in this wood burning cookstove, specifically designed for simple use and the unrivalled cooking of food. Als...
View full detailsThis quick-connect thermodisc is used for automatically activating the blower when heat is detected. In addition to being quick and easy to install...
View full detailsDrolet - Rear Heat Shield for Atlas Cook Stove
Drolet - Regular Faceplate 29" x 44" With Nickle Trim Kit
Designed to allow the stove to be safely used with the door open, the wood stove firescreen offers a practical solution to fully enjoy the fire. Id...
View full detailsDesigned to allow the stove to be safely used with the door open, the wood stove firescreen offers a practical solution to fully enjoy the fire. Id...
View full detailsDesigned to allow the stove to be safely used with the door open, the wood stove firescreen offers a practical solution to fully enjoy the fire. Id...
View full detailsDesigned to allow the stove to be safely used with the door open, the wood stove firescreen offers a practical solution to fully enjoy the fire. Id...
View full detailsDesigned to allow the stove to be safely used with the door open, the wood stove firescreen offers a practical solution to fully enjoy the fire. Id...
View full detailsAmongst the most compact on the market, our Spark II wood stove can heat up to 1,200 ft² with a maximum heat output of 45,000 BTU/h. Non-catalyt...
View full detailsEffectively protects combustible floors from hot embers that may fall during loading. Ideal choice for stoves that do not require an R-factor. Feat...
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I ordered a MR Cool DIY 4th gen 18k btu DIY mini split from Josh. Josh made every accommodation that I needed from the beginning of the order process till the end. I will try to make this review as short as possible but when my order first arrives it looked like someone took the compressor and used it as a football. Josh made sure to have that picked up and returned promptly for a replacement. That process was made extremely easy and painless by Josh.
Then came installation day!! I installed a multi zone mr cool a few weeks prior to installing this 18k btu unit. So this wasn't my first rodeo installing a mr cool mini split.
After hanging the air handler in my home it was time to connect the lineset. I did so to the torque specs provided in the manual with my hvac torque wrench then promptly checked my connection with my hvac freon detector and the soap bubble test as well. To my horror that connection was leaking pretty good. I instantly contacted Josh on that Sunday afternoon and was pleasantly surprised when he called me on a Sunday to see what the issue was. I sent him some pics and explained the leak situation. Josh immediately that Monday morning went into action. He started communications with Mr Cool. Josh copied me in on the emails as well to keep me informed and in the loop.
Mr Cool tried diligently to drag their feet through the replacement process. Josh was not going to allow for that and kept on them to see this situation resolved quickly which was great because we were in the middle of a stretch of winter frigid weather. I have since received my replacement and I firmly believe this was only because of Josh's extreme hard work and perservance. I will only do business with Klondike ac because of this superb experience with Josh. He has won a life long customer with me. I will be sharing this experience and recommending Klondike ac and in particular Josh to all of my family, friends, and colleagues and **** even people I don't know. Thank you Josh, you sir have made me believe that even in our current lack of customer service world that we live in that there still are the rare occassions where someone not only believes in excellent customer service but also believes in treating a customer like family.
They were exactly what I needed and they are doing great. I would buy from this company again.
Purchased a central ducted system with a pre charged lineset and could not be happier...was shipped promptly and arrived fast and was undamaged ...had a few questions regarding the system, their online staff answered all the questions I had after the sale...it took a few weeks before I was able to get it installed...for a DIY system and me not having any HVAC experience, this was such a simple installation...Thank you Klondike !!
I ordered a MR Cool DIY 4th gen 18k btu DIY mini split from Josh. Josh made every accommodation that I needed from the beginning of the order process till the end. I will try to make this review as short as possible but when my order first arrives it looked like someone took the compressor and used it as a football. Josh made sure to have that picked up and returned promptly for a replacement. That process was made extremely easy and painless by Josh.
Then came installation day!! I installed a multi zone mr cool a few weeks prior to installing this 18k btu unit. So this wasn't my first rodeo installing a mr cool mini split.
After hanging the air handler in my home it was time to connect the lineset. I did so to the torque specs provided in the manual with my hvac torque wrench then promptly checked my connection with my hvac freon detector and the soap bubble test as well. To my horror that connection was leaking pretty good. I instantly contacted Josh on that Sunday afternoon and was pleasantly surprised when he called me on a Sunday to see what the issue was. I sent him some pics and explained the leak situation. Josh immediately that Monday morning went into action. He started communications with Mr Cool. Josh copied me in on the emails as well to keep me informed and in the loop.
Mr Cool tried diligently to drag their feet through the replacement process. Josh was not going to allow for that and kept on them to see this situation resolved quickly which was great because we were in the middle of a stretch of winter frigid weather. I have since received my replacement and I firmly believe this was only because of Josh's extreme hard work and perservance. I will only do business with Klondike ac because of this superb experience with Josh. He has won a life long customer with me. I will be sharing this experience and recommending Klondike ac and in particular Josh to all of my family, friends, and colleagues and **** even people I don't know. Thank you Josh, you sir have made me believe that even in our current lack of customer service world that we live in that there still are the rare occassions where someone not only believes in excellent customer service but also believes in treating a customer like family.
Ordering from Josh was an absolute breeze! He was professional attentive, and made the entire process seamless. Josh went above and beyond to ensure everything was handled, perfectly with great communication and attention to detail.
I am incredibly impressed and will definitely be ordering from him again. Highly recommend his amazing service! 5/5 stars!⭐️