MOST PRODUCTS SHIP FREE!
NO SALES TAX IN 48 STATES!
100% SATISFACTION GUARANTEE!
MOST PRODUCTS SHIP FREE!
NO SALES TAX IN 48 STATES!
100% SATISFACTION GUARANTEE!
MOST PRODUCTS SHIP FREE!
NO SALES TAX IN 48 STATES!
100% SATISFACTION GUARANTEE!
Key shipping info:
* Some products due to their size and weight have an LTL shipping fee.
When you place your order, you will immediately receive a confirmation email with your order details. That also means the order is now in our system and the order handling period of 1-2 days has begun.
All orders placed before 2:00 p.m. PST are beginning to be processed on the same day. Items ordered on the weekend (Saturday or Sunday) start processing the following business day. Transit times vary from 5-7 business days.
We sometimes experience a high volume of orders. Please allow for up to 3 more days for transit.
If the delay is more than that, please reach out to us at sales@klondikeac.com or by phone at (877) 606-9202.
We offer standard free* shipping via UPS Ground, FedEx Ground, and Freight for most orders in the contiguous United States.
* Some products due to their size and weight have an LTL shipping fee.
Damages and missing items
When your package arrives, make sure to closely inspect it. If you notice any damage, include it in a note when you sign the delivery company report.
If the items are damaged as well, take photos of the damage and the box, include the SKU and a brief damage description and sent it to our support team at sales@klondikeac.com.
Report of freight damage must be submitted within 24 hours of receiving the products.
Please only report / refuse the damaged items and accept the items that are okay. Make sure you note on the delivery receipt why are you not accepting the items. After our Shipping Department receives confirmation from the Freight LTL Company, we will promptly ship out the replacement product(s) to you.
Klondike AC is not in any way responsible for shipping damage. However, we can assist you with filing a claim against shipping carrier to help you cover the costs of damages.
You can still place orders for items that are currently out of stock. At Klondike AC, we will make sure to promptly notify you when they become available and you will be the first of line when the manufacturer makes them available.
While we make every effort to display accurate inventory, if an ordered product is out of stock, we'll promptly notify you. Rest assured, we'll issue a full refund to your original form of payment at no additional cost.
For lead time inquiries, check the product page or contact us at sales@klondikeac.com, by phone at (877) 606-9202, or using the chat window below.
By using the site, you agree to these terms of use. If you do not agree, do not use the site.
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