Discover our versatile collection of fireplaces and heating stoves, featuring gas, electric and wood-burning models. Our gas fireplaces offer instant heat and ambiance with just the push of a button, while our electric fireplaces provide a convenient, maintenance-free option. Fireplace inserts are perfect for upgrading your existing hearth, providing enhanced efficiency and modern aesthetics. Each fireplace is designed for easy installation and reliable performance, ensuring cozy comfort in any room. Enhance your home with the warmth and beauty of our high-quality fireplaces and inserts.
This cuttable faceplate measures 32'' H x 44'' L and is 18 gauge. It can be installed behind the faceplate of the insert, if the hearth opening is ...
View full detailsOur most compact unit in the series, the Blue Ridge 100 is the perfect choice for heating homes up to 1,200 ft². With only 1.8 g/h of particulate e...
View full detailsThis improved liner diverter adapter facilitates the installation of a wood stove insert when the chimney flue is offset from the stove's flue collar.
Designed to allow the use of the stove with the door open safely, the firescreen door offers a practical solution for fully enjoying the fire. Idea...
View full detailsAllows to attach the flexible liner to an insert’s flue collar from inside the firebox.
Includes: a 25’ flexible liner, a 13" x 13" no leak top plate, an insert connector and a quick cap with no screen.
Includes: a 35’ flexible liner, a 13" x 13" no leak top plate, an insert connector and a quick cap with no screen.
Installing a fresh air intake kit on your wood stove improves combustion efficiency, and is recommended for air-tight homes to prevent negative pre...
View full detailsIdeal for heating spaces up to 2,700 ft², the Blue Ridge 500 is a wood stove with an impressive output of 110,000 BTU/h. EPA certified at 1.6 g/h, ...
View full detailsIdeal for spaces up to 2,100 ft², this large non-catalytic wood stove produces up to 75,000 BTU/h and emits only 2.3 g/h of fine particles. The uni...
View full detailsIdeal for spaces up to 2,100 ft², this large non-catalytic wood stove produces up to 75,000 BTU/h and emits only 2.3 g/h of fine particles. The uni...
View full details{"one"=>"Select 2 or 3 items to compare", "other"=>"{{ count }} of 3 items selected"}
I ordered a MR Cool DIY 4th gen 18k btu DIY mini split from Josh. Josh made every accommodation that I needed from the beginning of the order process till the end. I will try to make this review as short as possible but when my order first arrives it looked like someone took the compressor and used it as a football. Josh made sure to have that picked up and returned promptly for a replacement. That process was made extremely easy and painless by Josh.
Then came installation day!! I installed a multi zone mr cool a few weeks prior to installing this 18k btu unit. So this wasn't my first rodeo installing a mr cool mini split.
After hanging the air handler in my home it was time to connect the lineset. I did so to the torque specs provided in the manual with my hvac torque wrench then promptly checked my connection with my hvac freon detector and the soap bubble test as well. To my horror that connection was leaking pretty good. I instantly contacted Josh on that Sunday afternoon and was pleasantly surprised when he called me on a Sunday to see what the issue was. I sent him some pics and explained the leak situation. Josh immediately that Monday morning went into action. He started communications with Mr Cool. Josh copied me in on the emails as well to keep me informed and in the loop.
Mr Cool tried diligently to drag their feet through the replacement process. Josh was not going to allow for that and kept on them to see this situation resolved quickly which was great because we were in the middle of a stretch of winter frigid weather. I have since received my replacement and I firmly believe this was only because of Josh's extreme hard work and perservance. I will only do business with Klondike ac because of this superb experience with Josh. He has won a life long customer with me. I will be sharing this experience and recommending Klondike ac and in particular Josh to all of my family, friends, and colleagues and **** even people I don't know. Thank you Josh, you sir have made me believe that even in our current lack of customer service world that we live in that there still are the rare occassions where someone not only believes in excellent customer service but also believes in treating a customer like family.
Ordering from Josh was an absolute breeze! He was professional attentive, and made the entire process seamless. Josh went above and beyond to ensure everything was handled, perfectly with great communication and attention to detail.
I am incredibly impressed and will definitely be ordering from him again. Highly recommend his amazing service! 5/5 stars!⭐️
These guys are super helpful. Would be back in a heartbeat!
Bricks arrived very well packed, so all went well, after a lengthy delay from backorder at distributor warehouse. Follow up from Klondike was reassuring. Good customer service.
Our installer said it was well-designed. We’re very satisfied with the results.
This product is exactly what we needed. Efficient, durable, and worth the price.