36" Model ZCBB Vent Free Gas Firebox The Model ZCBB (36") zero clearance universal firebox can be installed virtually anywhere because...
View full detailsExperience luxury and warmth with the Buck Stove Model ZCBBXL 42" zero clearance fireplace, designed for easy installation in new const...
View full details42" Model 42ZCBB Vent Free Gas Firebox The Model 42ZCBB zero clearance universal firebox can be installed virtually anywhere because i...
View full detailsBreckwell 35.5" BH3024FP Direct Vent Gas Fireplace offers the right size for today's homes and is backed by the best warranty in the industry. You'...
View full detailsElevate your outdoor living space with the Riverside 36 Outdoor Gas Fireplace. Featuring up to 50,000 BTUs of heat, this traditional fireplace comb...
View full detailsElevate your outdoor living space with the Riverside 42" Outdoor Gas Fireplace. Featuring up to 60,000 BTUs of heat, this traditional fireplace com...
View full detailsTransform a tired and inefficient wood fireplace into a functional and mess-free, stress-free fireplace with the Napoleon Fiberglow™ Gas Log Set. I...
View full detailsTransform a tired and inefficient wood fireplace into a functional and mess-free, stress-free fireplace with the Napoleon Fiberglow™ Gas Log Set. I...
View full detailsTransform a tired and inefficient wood fireplace into a functional and mess-free, stress-free fireplace with the Napoleon Fiberglow Gas Log Set. In...
View full detailsA sparkling, modern fireplace with glass ember bed will add much-needed luxe to your favorite spaces when you install an Oakville Gas Insert with...
View full detailsThings don't get more premium than Napoleon's Traditional Elevation X gas fireplace. Feature loaded with an electric ember bed with realistic glow...
View full detailsThings don't get more premium than Napoleon's Traditional Elevation X gas fireplace. Feature loaded with an electric ember bed with realistic glow...
View full detailsThe foundation of our gas fireplace offerings, our Elevation 42 Direct Vent Gas Fireplace features our hand-painted split oak log set that show...
View full detailsMemorable moments are built by a fireplace. Including the Ascent X 42 gas fireplace in any space will ensure memories that last a lifetime. Gor...
View full detailsThe foundation of our gas fireplace offerings, our Elevation 36 Direct Vent Gas Fireplace features our hand-painted split oak log set that show...
View full detailsDesigned for visual pleasure, the aesthetically pleasing Altitude 36" gas fireplace is a traditional-style fireplace with a multitude of custom...
View full detailsMemorable moments are built by a fireplace. Including the Ascent X 36 gas fireplace in any space will ensure memories that last a lifetime. Gor...
View full detailsThe New and Improved Ascent 36 is perfect for builders and homeowners who are looking for versatile installation options. When space is at a premi...
View full detailsDesigned for visual pleasure, the aesthetically pleasing Altitude 42 gas fireplace is a traditional-style fireplace with a multitude of customi...
View full detailsThe impressive Oakville™ Gas Fireplace Insert has an exclusive dual burner split-flow system that results in a firebox filled with a stunning...
View full detailsThe Oakville is a deluxe Gas Fireplace Insert offering the same quality features as the Oakville and includes exclusive Night Light detail that ...
View full detailsThe Napoleon Galaxy See Thru Outdoor Gas Fireplace is truly unique with a linear, sleek modern design adding to the excitement of outdoor living. ...
View full detailsThe Napoleon Galaxy See Thru Outdoor Gas Fireplace is truly unique with a linear, sleek modern design adding to the excitement of outdoor living. ...
View full detailsThe Napoleon Ascent Multi-View See Through gas fireplace features meticulously hand-painted logs for a more traditional looking focal point or a f...
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I ordered a MR Cool DIY 4th gen 18k btu DIY mini split from Josh. Josh made every accommodation that I needed from the beginning of the order process till the end. I will try to make this review as short as possible but when my order first arrives it looked like someone took the compressor and used it as a football. Josh made sure to have that picked up and returned promptly for a replacement. That process was made extremely easy and painless by Josh.
Then came installation day!! I installed a multi zone mr cool a few weeks prior to installing this 18k btu unit. So this wasn't my first rodeo installing a mr cool mini split.
After hanging the air handler in my home it was time to connect the lineset. I did so to the torque specs provided in the manual with my hvac torque wrench then promptly checked my connection with my hvac freon detector and the soap bubble test as well. To my horror that connection was leaking pretty good. I instantly contacted Josh on that Sunday afternoon and was pleasantly surprised when he called me on a Sunday to see what the issue was. I sent him some pics and explained the leak situation. Josh immediately that Monday morning went into action. He started communications with Mr Cool. Josh copied me in on the emails as well to keep me informed and in the loop.
Mr Cool tried diligently to drag their feet through the replacement process. Josh was not going to allow for that and kept on them to see this situation resolved quickly which was great because we were in the middle of a stretch of winter frigid weather. I have since received my replacement and I firmly believe this was only because of Josh's extreme hard work and perservance. I will only do business with Klondike ac because of this superb experience with Josh. He has won a life long customer with me. I will be sharing this experience and recommending Klondike ac and in particular Josh to all of my family, friends, and colleagues and **** even people I don't know. Thank you Josh, you sir have made me believe that even in our current lack of customer service world that we live in that there still are the rare occassions where someone not only believes in excellent customer service but also believes in treating a customer like family.
Ordering from Josh was an absolute breeze! He was professional attentive, and made the entire process seamless. Josh went above and beyond to ensure everything was handled, perfectly with great communication and attention to detail.
I am incredibly impressed and will definitely be ordering from him again. Highly recommend his amazing service! 5/5 stars!⭐️
I ordered a MR Cool DIY 4th gen 18k btu DIY mini split from Josh. Josh made every accommodation that I needed from the beginning of the order process till the end. I will try to make this review as short as possible but when my order first arrives it looked like someone took the compressor and used it as a football. Josh made sure to have that picked up and returned promptly for a replacement. That process was made extremely easy and painless by Josh.
Then came installation day!! I installed a multi zone mr cool a few weeks prior to installing this 18k btu unit. So this wasn't my first rodeo installing a mr cool mini split.
After hanging the air handler in my home it was time to connect the lineset. I did so to the torque specs provided in the manual with my hvac torque wrench then promptly checked my connection with my hvac freon detector and the soap bubble test as well. To my horror that connection was leaking pretty good. I instantly contacted Josh on that Sunday afternoon and was pleasantly surprised when he called me on a Sunday to see what the issue was. I sent him some pics and explained the leak situation. Josh immediately that Monday morning went into action. He started communications with Mr Cool. Josh copied me in on the emails as well to keep me informed and in the loop.
Mr Cool tried diligently to drag their feet through the replacement process. Josh was not going to allow for that and kept on them to see this situation resolved quickly which was great because we were in the middle of a stretch of winter frigid weather. I have since received my replacement and I firmly believe this was only because of Josh's extreme hard work and perservance. I will only do business with Klondike ac because of this superb experience with Josh. He has won a life long customer with me. I will be sharing this experience and recommending Klondike ac and in particular Josh to all of my family, friends, and colleagues and **** even people I don't know. Thank you Josh, you sir have made me believe that even in our current lack of customer service world that we live in that there still are the rare occassions where someone not only believes in excellent customer service but also believes in treating a customer like family.
They were exactly what I needed and they are doing great. I would buy from this company again.
Purchased a central ducted system with a pre charged lineset and could not be happier...was shipped promptly and arrived fast and was undamaged ...had a few questions regarding the system, their online staff answered all the questions I had after the sale...it took a few weeks before I was able to get it installed...for a DIY system and me not having any HVAC experience, this was such a simple installation...Thank you Klondike !!