Make a lasting first impression with the contemporary Newcomb gas fireplace! Picture yourself cozying up to the Newcomb 36,...
View full detailsMake a lasting first impression with the contemporary Newcomb gas fireplace! Picture yourself cozying up to the Newcomb 36,...
View full detailsThe Lamego gas fireplace is crafted with simplicity for easy installation and serviceability, tailored with builders in min...
View full detailsThe Lamego gas fireplace is crafted with simplicity for easy installation and serviceability, tailored with builders in min...
View full detailsMake a stylish first impression with the contemporary Newcomb gas fireplace – a cozy retreat awaits! The Newcomb 36 is cust...
View full detailsMake a stylish first impression with the contemporary Newcomb gas fireplace – a cozy retreat awaits! The Newcomb 36 is cust...
View full detailsEnhance the visual appeal of your Newcomb 36-Inch Gas Fireplace with the Sierra Flame NEWCOMB-CLEAN-BLK Clean Face Black Surround. This...
View full detailsElevate the style of your Newcomb 36-Inch Gas Fireplace with the Sierra Flame NEWCOMB-36-SURR-SS-SCR Stainless Steel Surround featuring...
View full detailsComplete the stylish look of your Newcomb 36-Inch Gas Fireplace with the Sierra Flame NEWCOMB-36-SURR-BLK-SCR Decorative Black Surround...
View full detailsEnhance the visual appeal of your Newcomb 36-Inch Gas Fireplace with the Sierra Flame NEWCOMB-SURR-BLK-SCR Black Surround. This stylish...
View full detailsComplete the sleek look of your Bennett 45-Inch Gas Fireplace with the Sierra Flame BENNETT-SB Basic Trim and Safety Barrier. This surr...
View full detailsEnhance the visual appeal of your Bennett 45-Inch Gas Fireplace with the Sierra Flame BENNETT-CLEAN-BLK Clean Face Black Surround. This...
View full detailsIndulge in the elegance of the Bennett 45L gas fireplace, offering a choice between a sleek black metal surround with a safety barrier ...
View full detailsIndulge in the elegance of the Bennett 45L gas fireplace, offering a choice between a sleek black metal surround with a safety barrier ...
View full detailsUpgrade your Stanford 55-Inch Gas Fireplace with the Sierra Flame STANFORD-SUR-SS Decorative Stainless Steel Surround. This stylish sur...
View full detailsEnhance the safety and aesthetic appeal of your Stanford-55L Series Fireplace with the Clean Face Surround and Safety Barrier. This bla...
View full detailsEnhance the safety and aesthetic appeal of your Stanford-55L Series Fireplace with the Clean Face Surround and Safety Barrier. This bla...
View full detailsTransform your space with the Sierra Flame Stanford Fireplace, featuring a sleek Basic Trim and Safety Barrier. This contemporary firep...
View full detailsElevate your Austin 65-Inch Gas Fireplace with the Sierra Flame AUSTIN-CLEAN-BLK Clean Face Black Surround. This sleek black surround w...
View full detailsMeet the Austin, a contemporary marvel with a sleek, linear design like its sibling, the Stanford. Boasting a generous 65" size, it fea...
View full detailsMeet the Austin, a contemporary marvel with a sleek, linear design like its sibling, the Stanford. Boasting a generous 65" size, it fea...
View full detailsUpgrade your fireplace seamlessly with the 5-Piece Kit designed for Vienna, Toscana, or Lyon models. This kit ensures a perfect fit for...
View full detailsEnhance your fireplace with Sierra Flame's Through-the-Roof Kit, perfect for Vienna, Toscana, and Lyon models. Available in a convenien...
View full detailsUpgrade your fireplace with the Sierra Flame by Amantii 5" Inner Diameter Termination Kit. Specifically designed for Vienna, Toscana, o...
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I ordered a MR Cool DIY 4th gen 18k btu DIY mini split from Josh. Josh made every accommodation that I needed from the beginning of the order process till the end. I will try to make this review as short as possible but when my order first arrives it looked like someone took the compressor and used it as a football. Josh made sure to have that picked up and returned promptly for a replacement. That process was made extremely easy and painless by Josh.
Then came installation day!! I installed a multi zone mr cool a few weeks prior to installing this 18k btu unit. So this wasn't my first rodeo installing a mr cool mini split.
After hanging the air handler in my home it was time to connect the lineset. I did so to the torque specs provided in the manual with my hvac torque wrench then promptly checked my connection with my hvac freon detector and the soap bubble test as well. To my horror that connection was leaking pretty good. I instantly contacted Josh on that Sunday afternoon and was pleasantly surprised when he called me on a Sunday to see what the issue was. I sent him some pics and explained the leak situation. Josh immediately that Monday morning went into action. He started communications with Mr Cool. Josh copied me in on the emails as well to keep me informed and in the loop.
Mr Cool tried diligently to drag their feet through the replacement process. Josh was not going to allow for that and kept on them to see this situation resolved quickly which was great because we were in the middle of a stretch of winter frigid weather. I have since received my replacement and I firmly believe this was only because of Josh's extreme hard work and perservance. I will only do business with Klondike ac because of this superb experience with Josh. He has won a life long customer with me. I will be sharing this experience and recommending Klondike ac and in particular Josh to all of my family, friends, and colleagues and **** even people I don't know. Thank you Josh, you sir have made me believe that even in our current lack of customer service world that we live in that there still are the rare occassions where someone not only believes in excellent customer service but also believes in treating a customer like family.
They were exactly what I needed and they are doing great. I would buy from this company again.
Purchased a central ducted system with a pre charged lineset and could not be happier...was shipped promptly and arrived fast and was undamaged ...had a few questions regarding the system, their online staff answered all the questions I had after the sale...it took a few weeks before I was able to get it installed...for a DIY system and me not having any HVAC experience, this was such a simple installation...Thank you Klondike !!
I ordered a MR Cool DIY 4th gen 18k btu DIY mini split from Josh. Josh made every accommodation that I needed from the beginning of the order process till the end. I will try to make this review as short as possible but when my order first arrives it looked like someone took the compressor and used it as a football. Josh made sure to have that picked up and returned promptly for a replacement. That process was made extremely easy and painless by Josh.
Then came installation day!! I installed a multi zone mr cool a few weeks prior to installing this 18k btu unit. So this wasn't my first rodeo installing a mr cool mini split.
After hanging the air handler in my home it was time to connect the lineset. I did so to the torque specs provided in the manual with my hvac torque wrench then promptly checked my connection with my hvac freon detector and the soap bubble test as well. To my horror that connection was leaking pretty good. I instantly contacted Josh on that Sunday afternoon and was pleasantly surprised when he called me on a Sunday to see what the issue was. I sent him some pics and explained the leak situation. Josh immediately that Monday morning went into action. He started communications with Mr Cool. Josh copied me in on the emails as well to keep me informed and in the loop.
Mr Cool tried diligently to drag their feet through the replacement process. Josh was not going to allow for that and kept on them to see this situation resolved quickly which was great because we were in the middle of a stretch of winter frigid weather. I have since received my replacement and I firmly believe this was only because of Josh's extreme hard work and perservance. I will only do business with Klondike ac because of this superb experience with Josh. He has won a life long customer with me. I will be sharing this experience and recommending Klondike ac and in particular Josh to all of my family, friends, and colleagues and **** even people I don't know. Thank you Josh, you sir have made me believe that even in our current lack of customer service world that we live in that there still are the rare occassions where someone not only believes in excellent customer service but also believes in treating a customer like family.
Ordering from Josh was an absolute breeze! He was professional attentive, and made the entire process seamless. Josh went above and beyond to ensure everything was handled, perfectly with great communication and attention to detail.
I am incredibly impressed and will definitely be ordering from him again. Highly recommend his amazing service! 5/5 stars!⭐️