Meet the Stanford 55 – your ticket to a sleek, modern gas fireplace experience. With an expansive 55-inch width, it's a showstopper. En...
View full detailsIntroducing the Toscana Series – a revolutionary three-sided, see-through gas fireplace, sc...
View full detailsIntroducing the Toscana Series – a revolutionary three-sided, see-through gas fireplace, sc...
View full detailsExplore the Toscana Series – a marvel of gas fireplaces, three-sided see-through wonders th...
View full detailsExplore the Toscana Series – a marvel of gas fireplaces, three-sided see-through wonders th...
View full detailsIntroducing the Toscana Series – a revolutionary three-sided see-through gas fireplace that is a screen...
View full detailsIntroducing the Toscana Series – a revolutionary three-sided see-through gas fireplace that is a screen...
View full detailsIntroducing the Vienna Series – a single-sided masterpiece showcasing craftsmanship, elegance, and cutting-edge des...
View full detailsIntroducing the Vienna Series – a single-sided masterpiece showcasing craftsmanship, elegance, and cutting-edge des...
View full detailsMeet the Vienna Series – a single-sided showcase of craftsmanship, elegance, and design excellence. Louver-free, it...
View full detailsMeet the Vienna Series – a single-sided showcase of craftsmanship, elegance, and design excellence. Louver-free, it...
View full detailsIntroducing the Vienna Series – a single-sided masterpiece of craftsmanship, elegance, and design. With no louvers,...
View full detailsDiscover the Vienna Series – a single-sided, masterful blend of craftsmanship, elegance, and design. Louver-free, it's the idea...
View full detailsMeet the Lynwood W76 – the ideal wood stove: efficient, low emissions, and captivating flames. Versatile and adaptable, it crea...
View full detailsIntroducing the Tahoe, an all-stainless steel fireplace perfect for outdoor spaces. Whether built-in for a 3” trim look or a cl...
View full detailsDiscover the versatile Tahoe – perfect for a built-in 3” trim look or a clean face install. The Tahoe 45OL, an outdoor vent-fre...
View full detailsExperience the heat and style of the Thompson 36 direct vent gas fireplace – compact and powerful. Measuring 36″ x 15″, it deli...
View full detailsMeet the stylish Thompson 36 direct vent gas fireplace – compact yet powerful, delivering 26,000 BTU’s of warmth. With dimensio...
View full detailsDiscover the Sierra Flame Boston 36 – the ultimate gas fireplace for entertainment or unwinding. With quick, convenient heat at...
View full detailsExperience the ultimate in gas fireplaces with the Sierra Flame Boston 36 – perfect for entertaining or unwinding. Effortlessly...
View full detailsElevate your space with the Abbott’s Direct Vent Gas Fireplace Insert – understated sophistication, no-fuss design.Featuring an...
View full detailsTransform your space with the Abbott’s direct vent gas fireplace insert – timeless sophistication in design. Boasting an impres...
View full detailsDiscover the Abbott’s direct vent gas fireplace insert – a timeless touch, like the perfect black dress. Effortlessly sophistic...
View full detailsIntroducing the Abbott’s direct vent gas fireplace insert – a timeless addition, like that versatile black dress. With a contem...
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I ordered a MR Cool DIY 4th gen 18k btu DIY mini split from Josh. Josh made every accommodation that I needed from the beginning of the order process till the end. I will try to make this review as short as possible but when my order first arrives it looked like someone took the compressor and used it as a football. Josh made sure to have that picked up and returned promptly for a replacement. That process was made extremely easy and painless by Josh.
Then came installation day!! I installed a multi zone mr cool a few weeks prior to installing this 18k btu unit. So this wasn't my first rodeo installing a mr cool mini split.
After hanging the air handler in my home it was time to connect the lineset. I did so to the torque specs provided in the manual with my hvac torque wrench then promptly checked my connection with my hvac freon detector and the soap bubble test as well. To my horror that connection was leaking pretty good. I instantly contacted Josh on that Sunday afternoon and was pleasantly surprised when he called me on a Sunday to see what the issue was. I sent him some pics and explained the leak situation. Josh immediately that Monday morning went into action. He started communications with Mr Cool. Josh copied me in on the emails as well to keep me informed and in the loop.
Mr Cool tried diligently to drag their feet through the replacement process. Josh was not going to allow for that and kept on them to see this situation resolved quickly which was great because we were in the middle of a stretch of winter frigid weather. I have since received my replacement and I firmly believe this was only because of Josh's extreme hard work and perservance. I will only do business with Klondike ac because of this superb experience with Josh. He has won a life long customer with me. I will be sharing this experience and recommending Klondike ac and in particular Josh to all of my family, friends, and colleagues and **** even people I don't know. Thank you Josh, you sir have made me believe that even in our current lack of customer service world that we live in that there still are the rare occassions where someone not only believes in excellent customer service but also believes in treating a customer like family.
They were exactly what I needed and they are doing great. I would buy from this company again.
Purchased a central ducted system with a pre charged lineset and could not be happier...was shipped promptly and arrived fast and was undamaged ...had a few questions regarding the system, their online staff answered all the questions I had after the sale...it took a few weeks before I was able to get it installed...for a DIY system and me not having any HVAC experience, this was such a simple installation...Thank you Klondike !!
I ordered a MR Cool DIY 4th gen 18k btu DIY mini split from Josh. Josh made every accommodation that I needed from the beginning of the order process till the end. I will try to make this review as short as possible but when my order first arrives it looked like someone took the compressor and used it as a football. Josh made sure to have that picked up and returned promptly for a replacement. That process was made extremely easy and painless by Josh.
Then came installation day!! I installed a multi zone mr cool a few weeks prior to installing this 18k btu unit. So this wasn't my first rodeo installing a mr cool mini split.
After hanging the air handler in my home it was time to connect the lineset. I did so to the torque specs provided in the manual with my hvac torque wrench then promptly checked my connection with my hvac freon detector and the soap bubble test as well. To my horror that connection was leaking pretty good. I instantly contacted Josh on that Sunday afternoon and was pleasantly surprised when he called me on a Sunday to see what the issue was. I sent him some pics and explained the leak situation. Josh immediately that Monday morning went into action. He started communications with Mr Cool. Josh copied me in on the emails as well to keep me informed and in the loop.
Mr Cool tried diligently to drag their feet through the replacement process. Josh was not going to allow for that and kept on them to see this situation resolved quickly which was great because we were in the middle of a stretch of winter frigid weather. I have since received my replacement and I firmly believe this was only because of Josh's extreme hard work and perservance. I will only do business with Klondike ac because of this superb experience with Josh. He has won a life long customer with me. I will be sharing this experience and recommending Klondike ac and in particular Josh to all of my family, friends, and colleagues and **** even people I don't know. Thank you Josh, you sir have made me believe that even in our current lack of customer service world that we live in that there still are the rare occassions where someone not only believes in excellent customer service but also believes in treating a customer like family.
Ordering from Josh was an absolute breeze! He was professional attentive, and made the entire process seamless. Josh went above and beyond to ensure everything was handled, perfectly with great communication and attention to detail.
I am incredibly impressed and will definitely be ordering from him again. Highly recommend his amazing service! 5/5 stars!⭐️