Napoleon GD-222 Wall Terminal/Vinyl Siding Shield for Flexible Direct Vent, 4x7-inch provides a high quality venting component for Napoleon's direc...
View full detailsNapoleon GD422-1 Wall Terminal/Vinyl Siding Shield for Flexible Direct Vent, 5x8-inch provides a high quality venting component for Napoleon's dire...
View full detailsNapoleon has exactly what you need to elevate your fireplace. The Napoleon 42" Altitude X Whitney Arched Metal Front offers a stunning arched desig...
View full detailsNapoleon Wrought Iron Globe provides a high quality contemporary fireplace media alternative for your perfect living space. Napoleon's durable Wrou...
View full detailsCompletely transform a room with an eco-friendly heating solution. The Woodland Electric Log Set is a plug and play electric fireplace that fills...
View full detailsCompletely transform a room with an eco-friendly heating solution. The Woodland Electric Log Set is a plug and play electric fireplace that f...
View full detailsCompletely transform a room with an eco-friendly heating solution. The Woodland™ Electric Log Set is a plug and play electric fireplace that ...
View full detailsWoodland Media Enhancement Kit in Extra Large size (includes shale, rocks, glass and vermiculite)
Woodland Media Enhancement Kit in Large size (includes shale, rocks, glass and vermiculite)
Use With Napoleon - Woodland Media Enhancement Kit - Medium
Use With Napoleon - Woodland Media Enhancement Kit - Small
Specifications Packaging Height (in): 6 in Packaging Length (in): 40 in Packaging Weight (lbs): 37 lbs Packaging Width (in): 40 in Produc...
View full detailsSpecifications Packaging Height (in): 8.25 in Packaging Length (in): 47.5 in Packaging Weight (lbs): 39 lbs Packaging Width (in): 39.75 in...
View full detailsThis Napoleon Wrought Iron Globe wrought iron globe kit will give you several fancy orbs to place into your fire pit to make it seem more abstrac...
View full detailsZ30F Zen Decorative Front Napoleon Z30F Zen Decorative Safety Barrier for B30 Ascent series fireplace. Features Decorative safety barrier Constru...
View full detailsZ35F Zen Decorative Safety Barrier. The sleek design of the decorative front will give your home a stylish update. Let the decorative fireplace fro...
View full detailsZen Decorative Front The sleek design of the decorative front will give your home a stylish update. Let the decorative fireplace front turn your sp...
View full detailsZen Decorative Front The sleek design of the decorative front will give your home a stylish update. Let the decorative fireplace front turn your sp...
View full detailsNapoleon has exactly what you need to elevate your fireplace to the next level. The Napoleon 36" Altitude X Whitney Arched Metal Front offers a st...
View full detailsNapoleon has exactly what you need to elevate your fireplace. The Napoleon 42" Altitude X Whitney Arched Metal Front offers a stunning arched desig...
View full detailsNapoleon has exactly what you need to elevate your fireplace to the next level. The Napoleon 36" Altitude X Whitney Arched Metal Front offers a st...
View full detailsNapoleon has exactly what you need to elevate your fireplace. The Napoleon 42" Altitude X Whitney Arched Metal Front offers a stunning arched desig...
View full detailsUse With Napoleon - Zoom Power Vent Kit (5/8 Ascent Series)
Napoleon BM6076 7 Inch x 6 Inch Increaser Crimped on Small End Features Increaser (Small End Crimped) Dimensions: 7 Inch x 6 Inch Set of 12 Pcs
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I ordered a MR Cool DIY 4th gen 18k btu DIY mini split from Josh. Josh made every accommodation that I needed from the beginning of the order process till the end. I will try to make this review as short as possible but when my order first arrives it looked like someone took the compressor and used it as a football. Josh made sure to have that picked up and returned promptly for a replacement. That process was made extremely easy and painless by Josh.
Then came installation day!! I installed a multi zone mr cool a few weeks prior to installing this 18k btu unit. So this wasn't my first rodeo installing a mr cool mini split.
After hanging the air handler in my home it was time to connect the lineset. I did so to the torque specs provided in the manual with my hvac torque wrench then promptly checked my connection with my hvac freon detector and the soap bubble test as well. To my horror that connection was leaking pretty good. I instantly contacted Josh on that Sunday afternoon and was pleasantly surprised when he called me on a Sunday to see what the issue was. I sent him some pics and explained the leak situation. Josh immediately that Monday morning went into action. He started communications with Mr Cool. Josh copied me in on the emails as well to keep me informed and in the loop.
Mr Cool tried diligently to drag their feet through the replacement process. Josh was not going to allow for that and kept on them to see this situation resolved quickly which was great because we were in the middle of a stretch of winter frigid weather. I have since received my replacement and I firmly believe this was only because of Josh's extreme hard work and perservance. I will only do business with Klondike ac because of this superb experience with Josh. He has won a life long customer with me. I will be sharing this experience and recommending Klondike ac and in particular Josh to all of my family, friends, and colleagues and **** even people I don't know. Thank you Josh, you sir have made me believe that even in our current lack of customer service world that we live in that there still are the rare occassions where someone not only believes in excellent customer service but also believes in treating a customer like family.
They were exactly what I needed and they are doing great. I would buy from this company again.
Purchased a central ducted system with a pre charged lineset and could not be happier...was shipped promptly and arrived fast and was undamaged ...had a few questions regarding the system, their online staff answered all the questions I had after the sale...it took a few weeks before I was able to get it installed...for a DIY system and me not having any HVAC experience, this was such a simple installation...Thank you Klondike !!
I ordered a MR Cool DIY 4th gen 18k btu DIY mini split from Josh. Josh made every accommodation that I needed from the beginning of the order process till the end. I will try to make this review as short as possible but when my order first arrives it looked like someone took the compressor and used it as a football. Josh made sure to have that picked up and returned promptly for a replacement. That process was made extremely easy and painless by Josh.
Then came installation day!! I installed a multi zone mr cool a few weeks prior to installing this 18k btu unit. So this wasn't my first rodeo installing a mr cool mini split.
After hanging the air handler in my home it was time to connect the lineset. I did so to the torque specs provided in the manual with my hvac torque wrench then promptly checked my connection with my hvac freon detector and the soap bubble test as well. To my horror that connection was leaking pretty good. I instantly contacted Josh on that Sunday afternoon and was pleasantly surprised when he called me on a Sunday to see what the issue was. I sent him some pics and explained the leak situation. Josh immediately that Monday morning went into action. He started communications with Mr Cool. Josh copied me in on the emails as well to keep me informed and in the loop.
Mr Cool tried diligently to drag their feet through the replacement process. Josh was not going to allow for that and kept on them to see this situation resolved quickly which was great because we were in the middle of a stretch of winter frigid weather. I have since received my replacement and I firmly believe this was only because of Josh's extreme hard work and perservance. I will only do business with Klondike ac because of this superb experience with Josh. He has won a life long customer with me. I will be sharing this experience and recommending Klondike ac and in particular Josh to all of my family, friends, and colleagues and **** even people I don't know. Thank you Josh, you sir have made me believe that even in our current lack of customer service world that we live in that there still are the rare occassions where someone not only believes in excellent customer service but also believes in treating a customer like family.
Ordering from Josh was an absolute breeze! He was professional attentive, and made the entire process seamless. Josh went above and beyond to ensure everything was handled, perfectly with great communication and attention to detail.
I am incredibly impressed and will definitely be ordering from him again. Highly recommend his amazing service! 5/5 stars!⭐️