Napoleon 4D24-BULK 24 Inch Straight Rigid Pipe, Pack of 6 Features 24 Inch Straight Rigid Pipe For use with 4 Inch x 7 Inch Rigid Direct Vent
Napoleon 5D24-BULK 24 Inch Straight Rigid Pipe, Pack of 4 Features 24 Inch Straight Rigid Pipe For use with 5 Inch x 8 Inch Flexible Direct Ven...
View full detailsThe through-wall venting kit is designed for use with the GDS26 direct vent gas stoves and includes the necessary components to allow the stove com...
View full detailsIt provides a venting component designed to make installation easier. The through wall venting kit is designed for use with the GDS20 or GDS25 dir...
View full detailsNapoleon's most popular gas burning stove, the Knightsbridge is always in demand thanks to its solid performance and impressive efficiency at heati...
View full detailsThe Napoleon Havelock Gas Stove offers many benefits – a built-in blower, extra large heat exchanger, easily accessible controls, solid body constr...
View full detailsA sparkling, modern fireplace with glass ember bed will add much-needed luxe to your favorite spaces when you install an Oakville Gas Insert with...
View full detailsThe Napoleon Oakville Gas Fireplace Insert offers many standard features including a premium Spli log set and "H" style burner that produces a ful...
View full detailsAdd the perfect finishing touch to your Element 36 Electric Fireplace with an optional, black trim which frames the Fireplace. It is the perfect fi...
View full detailsAdd the perfect finishing touch to your Element 42 Electric Fireplace with an optional, black trim which frames the Fireplace. It is the perfect fi...
View full detailsTransform a tired and inefficient wood fireplace into a functional and mess-free, stress-free fireplace with the Napoleon Fiberglow™ Gas Log Set. I...
View full detailsChanging your fuel type can be a hassle for your home, but not when it comes to your fireplace. Napoleon makes it easy with this gas conversion kit...
View full detailsThe impressive Oakville™ Gas Fireplace Insert has an exclusive dual burner split-flow system that results in a firebox filled with a stunning...
View full detailsPull together your fireplace with these decorative panels. The Napoleon 36" Elevation X Series collection of ten Panels comes in a stunning red he...
View full detailsPull together your fireplace with these decorative panels. The Napoleon 36" Elevation X Series collection of ten Panels comes in a stunning red he...
View full detailsPull together your fireplace with these decorative panels. The Napoleon 36" Elevation X Series collection of ten Panels comes in a stunning red he...
View full detailsPull together your fireplace with these decorative panels. The Napoleon 36" Elevation X Series collection of ten Panels comes in a stunning red he...
View full detailsPull together your fireplace with these decorative panels. The Napoleon 36" Elevation X Series collection of ten Panels comes in a stunning red he...
View full detailsPull together your fireplace with these decorative panels. The Napoleon 36" Elevation X Series collection of ten Panels comes in a stunning red he...
View full detailsPull together your fireplace with these decorative panels. The Napoleon 36" Elevation X Series collection of ten Panels comes in a stunning red he...
View full detailsPull together your fireplace with these decorative panels. The Napoleon 36" Elevation X Series collection of ten Panels comes in a stunning red he...
View full detailsThe Napoleon 36-Inch Elevation Series Mirror-Flame Porcelain Reflective Radiant Panels PRPEX36 are accessories designed for certain Napoleon gas fi...
View full detailsNapoleon Straight / Arched iron elements for Elevation X series fireplaces. These iron elements will elevate the look of your fire appliance. ...
View full detailsSpecifications Compatible For: 36-Inch EX36 Elevation X series fireplace Product Height (in): 29 Product Width (in): 33.75 Product Depth (in...
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I ordered a MR Cool DIY 4th gen 18k btu DIY mini split from Josh. Josh made every accommodation that I needed from the beginning of the order process till the end. I will try to make this review as short as possible but when my order first arrives it looked like someone took the compressor and used it as a football. Josh made sure to have that picked up and returned promptly for a replacement. That process was made extremely easy and painless by Josh.
Then came installation day!! I installed a multi zone mr cool a few weeks prior to installing this 18k btu unit. So this wasn't my first rodeo installing a mr cool mini split.
After hanging the air handler in my home it was time to connect the lineset. I did so to the torque specs provided in the manual with my hvac torque wrench then promptly checked my connection with my hvac freon detector and the soap bubble test as well. To my horror that connection was leaking pretty good. I instantly contacted Josh on that Sunday afternoon and was pleasantly surprised when he called me on a Sunday to see what the issue was. I sent him some pics and explained the leak situation. Josh immediately that Monday morning went into action. He started communications with Mr Cool. Josh copied me in on the emails as well to keep me informed and in the loop.
Mr Cool tried diligently to drag their feet through the replacement process. Josh was not going to allow for that and kept on them to see this situation resolved quickly which was great because we were in the middle of a stretch of winter frigid weather. I have since received my replacement and I firmly believe this was only because of Josh's extreme hard work and perservance. I will only do business with Klondike ac because of this superb experience with Josh. He has won a life long customer with me. I will be sharing this experience and recommending Klondike ac and in particular Josh to all of my family, friends, and colleagues and **** even people I don't know. Thank you Josh, you sir have made me believe that even in our current lack of customer service world that we live in that there still are the rare occassions where someone not only believes in excellent customer service but also believes in treating a customer like family.
Ordering from Josh was an absolute breeze! He was professional attentive, and made the entire process seamless. Josh went above and beyond to ensure everything was handled, perfectly with great communication and attention to detail.
I am incredibly impressed and will definitely be ordering from him again. Highly recommend his amazing service! 5/5 stars!⭐️
I ordered a MR Cool DIY 4th gen 18k btu DIY mini split from Josh. Josh made every accommodation that I needed from the beginning of the order process till the end. I will try to make this review as short as possible but when my order first arrives it looked like someone took the compressor and used it as a football. Josh made sure to have that picked up and returned promptly for a replacement. That process was made extremely easy and painless by Josh.
Then came installation day!! I installed a multi zone mr cool a few weeks prior to installing this 18k btu unit. So this wasn't my first rodeo installing a mr cool mini split.
After hanging the air handler in my home it was time to connect the lineset. I did so to the torque specs provided in the manual with my hvac torque wrench then promptly checked my connection with my hvac freon detector and the soap bubble test as well. To my horror that connection was leaking pretty good. I instantly contacted Josh on that Sunday afternoon and was pleasantly surprised when he called me on a Sunday to see what the issue was. I sent him some pics and explained the leak situation. Josh immediately that Monday morning went into action. He started communications with Mr Cool. Josh copied me in on the emails as well to keep me informed and in the loop.
Mr Cool tried diligently to drag their feet through the replacement process. Josh was not going to allow for that and kept on them to see this situation resolved quickly which was great because we were in the middle of a stretch of winter frigid weather. I have since received my replacement and I firmly believe this was only because of Josh's extreme hard work and perservance. I will only do business with Klondike ac because of this superb experience with Josh. He has won a life long customer with me. I will be sharing this experience and recommending Klondike ac and in particular Josh to all of my family, friends, and colleagues and **** even people I don't know. Thank you Josh, you sir have made me believe that even in our current lack of customer service world that we live in that there still are the rare occassions where someone not only believes in excellent customer service but also believes in treating a customer like family.
They were exactly what I needed and they are doing great. I would buy from this company again.
Purchased a central ducted system with a pre charged lineset and could not be happier...was shipped promptly and arrived fast and was undamaged ...had a few questions regarding the system, their online staff answered all the questions I had after the sale...it took a few weeks before I was able to get it installed...for a DIY system and me not having any HVAC experience, this was such a simple installation...Thank you Klondike !!