Single-Sided Electric Fireplace Featuring NEW HELIOVISION™ Flame Technology. Simple Slide-In Installation into 6” Wall or Wall Mounted in Any Roo...
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View full detailsMulti-Sided Electric Fireplace Featuring NEW HELIOVISION™ Flame Technology. One Fireplace Fits Al. Our Orion Linear Electric Fireplace with the M...
View full detailsIntroducing the Landscape Pro Multi-Sided Built-In Electric Fireplace, the epitome of luxury and sophistication. Designed with style and function...
View full detailsMulti-Sided Electric Fireplace Featuring NEW HELIOVISION™ Flame Technology. One Fireplace Fits Al. Our Orion Linear Electric Fireplace with the M...
View full detailsrand Canyon Gas Logs contemporary Cannon Ball series features authentic civil war time period casted Cannon Balls in size 2”, 4” & 6”. These re...
View full detailsIntroducing the ultimate in luxury and convenience - the Orion Traditional Built-In Virtual Electric Fireplace! This stunning piece of home d...
View full detailsGive your Modern Flames Redstone Electric Fireplace a finished, picture frame appearance with the addition of this easy-to-install trim kit. This t...
View full detailsGive your Modern Flames Redstone Electric Fireplace a finished, picture frame appearance with the addition of this easy-to-install trim kit. This t...
View full detailsIntroducing the Redstone Traditional Electric Fireplace, SKU RS-2621 - a luxurious addition to any home that will bring warmth and elegance to yo...
View full detailsGive your Modern Flames Redstone Electric Fireplace a finished, picture frame appearance with the addition of this easy-to-install trim kit. This t...
View full detailsGive your Modern Flames Redstone Electric Fireplace a finished, picture frame appearance with the addition of this easy-to-install trim kit. This t...
View full detailsIntroducing the ultimate in luxury and convenience - the Orion Traditional Built-In Virtual Electric Fireplace! This stunning piece of home d...
View full detailsIntroducing the Redstone Traditional Electric Fireplace, SKU RS-2621 - a luxurious addition to any home that will bring warmth and elegance to yo...
View full detailsGive your Modern Flames Redstone Electric Fireplace a finished, picture frame appearance with the addition of this easy-to-install trim kit. This t...
View full detailsGive your Modern Flames Redstone Electric Fireplace a finished, picture frame appearance with the addition of this easy-to-install trim kit. This t...
View full detailsIntroducing the ultimate in luxury and convenience - the Orion Traditional Built-In Virtual Electric Fireplace! This stunning piece of home d...
View full detailsIntroducing the Redstone Traditional Electric Fireplace, SKU RS-2621 - a luxurious addition to any home that will bring warmth and elegance to yo...
View full detailsModern Flames Sedona Pro Multi electric fireplace allows for 4 built-in install options: single-sided, left corner, right corner, or 3-sided bay fi...
View full detailsGrand Canyon Gas Logs contemporary Cannon Ball series features authentic civil war time period casted Cannon Balls in size 2”, 4” & 6”. These ...
View full detailsIntroducing the ultimate in luxury and convenience - the Orion Traditional Built-In Virtual Electric Fireplace! This stunning piece of home d...
View full detailsIntroducing the Redstone Traditional Electric Fireplace, SKU RS-2621 - a luxurious addition to any home that will bring warmth and elegance to yo...
View full detailsIntroducing the Landscape Pro Multi-Sided Built-In Electric Fireplace, the epitome of luxury and sophistication. Designed with style and functiona...
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I ordered a MR Cool DIY 4th gen 18k btu DIY mini split from Josh. Josh made every accommodation that I needed from the beginning of the order process till the end. I will try to make this review as short as possible but when my order first arrives it looked like someone took the compressor and used it as a football. Josh made sure to have that picked up and returned promptly for a replacement. That process was made extremely easy and painless by Josh.
Then came installation day!! I installed a multi zone mr cool a few weeks prior to installing this 18k btu unit. So this wasn't my first rodeo installing a mr cool mini split.
After hanging the air handler in my home it was time to connect the lineset. I did so to the torque specs provided in the manual with my hvac torque wrench then promptly checked my connection with my hvac freon detector and the soap bubble test as well. To my horror that connection was leaking pretty good. I instantly contacted Josh on that Sunday afternoon and was pleasantly surprised when he called me on a Sunday to see what the issue was. I sent him some pics and explained the leak situation. Josh immediately that Monday morning went into action. He started communications with Mr Cool. Josh copied me in on the emails as well to keep me informed and in the loop.
Mr Cool tried diligently to drag their feet through the replacement process. Josh was not going to allow for that and kept on them to see this situation resolved quickly which was great because we were in the middle of a stretch of winter frigid weather. I have since received my replacement and I firmly believe this was only because of Josh's extreme hard work and perservance. I will only do business with Klondike ac because of this superb experience with Josh. He has won a life long customer with me. I will be sharing this experience and recommending Klondike ac and in particular Josh to all of my family, friends, and colleagues and **** even people I don't know. Thank you Josh, you sir have made me believe that even in our current lack of customer service world that we live in that there still are the rare occassions where someone not only believes in excellent customer service but also believes in treating a customer like family.
Ordering from Josh was an absolute breeze! He was professional attentive, and made the entire process seamless. Josh went above and beyond to ensure everything was handled, perfectly with great communication and attention to detail.
I am incredibly impressed and will definitely be ordering from him again. Highly recommend his amazing service! 5/5 stars!⭐️
I ordered a MR Cool DIY 4th gen 18k btu DIY mini split from Josh. Josh made every accommodation that I needed from the beginning of the order process till the end. I will try to make this review as short as possible but when my order first arrives it looked like someone took the compressor and used it as a football. Josh made sure to have that picked up and returned promptly for a replacement. That process was made extremely easy and painless by Josh.
Then came installation day!! I installed a multi zone mr cool a few weeks prior to installing this 18k btu unit. So this wasn't my first rodeo installing a mr cool mini split.
After hanging the air handler in my home it was time to connect the lineset. I did so to the torque specs provided in the manual with my hvac torque wrench then promptly checked my connection with my hvac freon detector and the soap bubble test as well. To my horror that connection was leaking pretty good. I instantly contacted Josh on that Sunday afternoon and was pleasantly surprised when he called me on a Sunday to see what the issue was. I sent him some pics and explained the leak situation. Josh immediately that Monday morning went into action. He started communications with Mr Cool. Josh copied me in on the emails as well to keep me informed and in the loop.
Mr Cool tried diligently to drag their feet through the replacement process. Josh was not going to allow for that and kept on them to see this situation resolved quickly which was great because we were in the middle of a stretch of winter frigid weather. I have since received my replacement and I firmly believe this was only because of Josh's extreme hard work and perservance. I will only do business with Klondike ac because of this superb experience with Josh. He has won a life long customer with me. I will be sharing this experience and recommending Klondike ac and in particular Josh to all of my family, friends, and colleagues and **** even people I don't know. Thank you Josh, you sir have made me believe that even in our current lack of customer service world that we live in that there still are the rare occassions where someone not only believes in excellent customer service but also believes in treating a customer like family.
They were exactly what I needed and they are doing great. I would buy from this company again.
Purchased a central ducted system with a pre charged lineset and could not be happier...was shipped promptly and arrived fast and was undamaged ...had a few questions regarding the system, their online staff answered all the questions I had after the sale...it took a few weeks before I was able to get it installed...for a DIY system and me not having any HVAC experience, this was such a simple installation...Thank you Klondike !!