This protective cover is specially designed for our Bora outdoor fireplace. Made of 600 denier waterproof polyester, the cover has increased fade a...
View full detailsA streamlined version of the traditional wood stove, the Deco Alto is ideal for spaces up to 2,100 ft². This large non-catalytic model releases up ...
View full detailsSleek version of the traditional wood stove, the Deco II can heat up to 1,800 ft² with 65,000 BTU/h of maximum power. EPA 2020 certified at 2.4 g/h...
View full detailsThe Deco Nano can heat up to 1,200 ft² with 45,000 BTU/h of maximum power. EPA certified at 1.8 g/h, this non-catalytic wood stove stands out with...
View full detailsFits on most thermostatically controlled pellet or gas appliances and furnaces. Temperature displayed in °C/°F. Includes 30 feet of millivolt wire.
Easy to use and maintain, the Eco-55 pellet stove is ideal for heating spaces up to 2,000 ft². It features intuitive electronic control and easy to...
View full detailsEasy to use and maintain, the Eco-55 pellet stove is ideal for heating spaces up to 2,000 ft². It features intuitive electronic control and easy to...
View full detailsEasy to use and maintain, the Eco-55 pellet stove is ideal for heating spaces up to 2,000 ft². It features intuitive electronic control and easy to...
View full detailsThe Drolet Eco-65R Pellet Stove provides reliable heat for areas up to 2,600 ft². With a large hopper that holds 125 pounds of wood pellets, it can...
View full detailsOur most compact unit in the series, the Escape 1200 is the perfect choice for heating homes up to 1,200 ft². With only 1.8 g/h of particulate em...
View full detailsCombining performance and respect for the environment, the Escape 1500 is the perfect choice for heating homes up to 1,800 ft². With only 2.4 g/h o...
View full detailsCombining performance and respect for the environment, the Escape 1500 is the perfect choice for heating homes up to 1,800 ft². With only 2.4 g/h o...
View full detailsCombining performance and respect for the environment, the Escape 1500 is the perfect choice for heating homes up to 1,800 ft². With only 2.4 g/h...
View full detailsCombining performance and respect for the environment, the Escape 1500 is the perfect choice for heating homes up to 1,800 ft². With only 2.4 g/h...
View full detailsIdeal for spaces up to 2,100 ft², this large non-catalytic wood stove produces up to 75,000 BTU/h and emits only 2.3 g/h of fine particles. The uni...
View full detailsIdeal for spaces up to 2,100 ft², this large non-catalytic wood stove produces up to 75,000 BTU/h and emits only 2.3 g/h of fine particles. The uni...
View full detailsIdeal for spaces up to 2,100 ft², this large non-catalytic wood stove produces up to 75,000 BTU/h and emits only 2.3 g/h of fine particles. The uni...
View full detailsIdeal for spaces up to 2,100 ft², this large non-catalytic wood stove produces up to 75,000 BTU/h and emits only 2.3 g/h of fine particles. The uni...
View full detailsIdeal for heating up to 2,100 ft², the Escape 1800 is the ultimate versatile wood insert! With only 2.3 g/h of particulate emissions, this non-ca...
View full detailsIdeal for heating up to 2,100 ft², the Escape 1800 is the ultimate versatile wood insert! With only 2.3 g/h of particulate emissions, this non-cata...
View full detailsIdeal for heating up to 2,100 ft², the Escape 1800 is the ultimate versatile wood insert! With only 1.54 g/h of particulate emissions, this non-c...
View full detailsCapable of heating an area of up to 2,700 ft², the Escape 2100 offers a maximum heat output of 110,000 BTU/h. Robust and powerful, this non-catal...
View full detailsThis extension is specifically designed to fit our AC02711 hearth pad. Effectively protects combustible floors from hot embers that may fall out du...
View full detailsAllows to extend the certified modular heat shield system - AC02765. Includes panels and wall brackets. Dimensions: 20'' W x 60'' H x 2 1/2'' DWeig...
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I ordered a MR Cool DIY 4th gen 18k btu DIY mini split from Josh. Josh made every accommodation that I needed from the beginning of the order process till the end. I will try to make this review as short as possible but when my order first arrives it looked like someone took the compressor and used it as a football. Josh made sure to have that picked up and returned promptly for a replacement. That process was made extremely easy and painless by Josh.
Then came installation day!! I installed a multi zone mr cool a few weeks prior to installing this 18k btu unit. So this wasn't my first rodeo installing a mr cool mini split.
After hanging the air handler in my home it was time to connect the lineset. I did so to the torque specs provided in the manual with my hvac torque wrench then promptly checked my connection with my hvac freon detector and the soap bubble test as well. To my horror that connection was leaking pretty good. I instantly contacted Josh on that Sunday afternoon and was pleasantly surprised when he called me on a Sunday to see what the issue was. I sent him some pics and explained the leak situation. Josh immediately that Monday morning went into action. He started communications with Mr Cool. Josh copied me in on the emails as well to keep me informed and in the loop.
Mr Cool tried diligently to drag their feet through the replacement process. Josh was not going to allow for that and kept on them to see this situation resolved quickly which was great because we were in the middle of a stretch of winter frigid weather. I have since received my replacement and I firmly believe this was only because of Josh's extreme hard work and perservance. I will only do business with Klondike ac because of this superb experience with Josh. He has won a life long customer with me. I will be sharing this experience and recommending Klondike ac and in particular Josh to all of my family, friends, and colleagues and **** even people I don't know. Thank you Josh, you sir have made me believe that even in our current lack of customer service world that we live in that there still are the rare occassions where someone not only believes in excellent customer service but also believes in treating a customer like family.
They were exactly what I needed and they are doing great. I would buy from this company again.
Purchased a central ducted system with a pre charged lineset and could not be happier...was shipped promptly and arrived fast and was undamaged ...had a few questions regarding the system, their online staff answered all the questions I had after the sale...it took a few weeks before I was able to get it installed...for a DIY system and me not having any HVAC experience, this was such a simple installation...Thank you Klondike !!
I ordered a MR Cool DIY 4th gen 18k btu DIY mini split from Josh. Josh made every accommodation that I needed from the beginning of the order process till the end. I will try to make this review as short as possible but when my order first arrives it looked like someone took the compressor and used it as a football. Josh made sure to have that picked up and returned promptly for a replacement. That process was made extremely easy and painless by Josh.
Then came installation day!! I installed a multi zone mr cool a few weeks prior to installing this 18k btu unit. So this wasn't my first rodeo installing a mr cool mini split.
After hanging the air handler in my home it was time to connect the lineset. I did so to the torque specs provided in the manual with my hvac torque wrench then promptly checked my connection with my hvac freon detector and the soap bubble test as well. To my horror that connection was leaking pretty good. I instantly contacted Josh on that Sunday afternoon and was pleasantly surprised when he called me on a Sunday to see what the issue was. I sent him some pics and explained the leak situation. Josh immediately that Monday morning went into action. He started communications with Mr Cool. Josh copied me in on the emails as well to keep me informed and in the loop.
Mr Cool tried diligently to drag their feet through the replacement process. Josh was not going to allow for that and kept on them to see this situation resolved quickly which was great because we were in the middle of a stretch of winter frigid weather. I have since received my replacement and I firmly believe this was only because of Josh's extreme hard work and perservance. I will only do business with Klondike ac because of this superb experience with Josh. He has won a life long customer with me. I will be sharing this experience and recommending Klondike ac and in particular Josh to all of my family, friends, and colleagues and **** even people I don't know. Thank you Josh, you sir have made me believe that even in our current lack of customer service world that we live in that there still are the rare occassions where someone not only believes in excellent customer service but also believes in treating a customer like family.
Ordering from Josh was an absolute breeze! He was professional attentive, and made the entire process seamless. Josh went above and beyond to ensure everything was handled, perfectly with great communication and attention to detail.
I am incredibly impressed and will definitely be ordering from him again. Highly recommend his amazing service! 5/5 stars!⭐️