The ACiQ-12-AHD air handler features a variable speed DC blower and communicating technology to maximize comfort and efficiency at the same time. Y...
View full detailsACiQ's High-Efficiency 1 Ton Heat Pump System, featuring the ACIQ-12-EHPD inverter condenser and ACIQ-12-AHD air handler, offers the perfect balanc...
View full detailsThe ACIQ-18-AHD air handler features a variable speed DC blower and communicating technology to maximize comfort and efficiency at the same time. Y...
View full detailsAre you looking for an affordable and intelligent solution to heating and cooling your home? Look no further than ACiQ-18Z-HH-M2B. This multi zone ...
View full detailsThe ACIQ-18-PAH Extreme+ ducted air handler is one of the best multi-positional air handlers on the market today. Featuring a variable speed DC blo...
View full detailsThe ACiQ R5H5S18AKAAA is a standard heat pump condenser. Designed with comfort in mind and an inexpensive option for nearly any application, this c...
View full detailsThe ACiQ R5H5S18AKAAA is a standard heat pump condenser. Designed with comfort in mind and an inexpensive option for nearly any application, this c...
View full detailsThe ACiQ-18-EHPD 1.5 Ton Central Inverter Heat Pump offers advanced, energy-efficient climate control with smart features designed for year-round c...
View full detailsThe ACiQ-18-HPD 1.5 Ton Extreme Series Central Inverter Heat Pump delivers powerful, energy-efficient climate control built to handle even the hars...
View full detailsACiQ's High-Efficiency 1.5 Ton Heat Pump System, featuring the ACIQ-18-EHPD inverter condenser and ACIQ-18-AHD air handler, offers the perfect bala...
View full detailsACiQ's Central Ducted Heat Pump systems give you the best of both worlds - a self-adjusting, mini-split-style inverter condenser matched to a commu...
View full detailsACiQ offers a smart solution to adaptive heating and cooling for almost any space and climate, all at an affordable cost. The ES-18Z-HH-M2B is a mu...
View full detailsGet the most out of your indoor comfort by choosing ACiQ FHMA5X18L0AA air handler that fits your needs. This air handler include comfort enhancing ...
View full detailsACiQ's Extreme+ heat pump systems provide a level of comfort that is rivaled by none - a high-performance, self-adjusting, mini-split-style inverte...
View full detailsThe ACiQ R5H5S18AKAAA is a standard heat pump condenser. Designed with comfort in mind and an inexpensive option for nearly any application, this c...
View full detailsThe EAH-10C(UL) is a 10kW heater coil designed for use in ACiQ unitary air handlers, allowing you to add straight electric heating to ACiQ unitary ...
View full detailsThis 230 volt heater coil can be added to a ACiQ air handlers to provide winter-time heating capabilities. Produces 31,400 BTUs of heat. Circuit br...
View full detailsThe EAH-08B is a 8kW heater coil designed for use in ACiQ unitary air handlers, allowing you to add straight electric heating to ACiQ unitary ducte...
View full detailsThis 230 volt heater coil can be added to a ACiQ air handlers to provide winter-time heating capabilities. Produces 34,121 BTUs of heat. Circuit br...
View full detailsThe PEAH-10C(UL) is a 10kW heater coil designed for use in ACiQ unitary air handlers, allowing you to add straight electric heating to ACiQ unitary...
View full detailsThe CPHEATER050B00 is a 10 kW heat kit designed to work with ACiQ packaged units. Please note that this unit requires one 60 amp breaker to functio...
View full detailsConcealed Duct air handlers give you all the advantages of a multi zone mini split, without any visible air handlers on your walls or ceilings. The...
View full detailsACiQ Platinum Single Zone condensers pair seamlessly with any appropriately sized ACiQ Platinum Air Handler, forming a highly efficient Extreme Ser...
View full detailsACiQ Floor Mounted air handlers are ideal for sun porches and attic rooms where space to mount a standard high wall unit is not available. Sometime...
View full details{"one"=>"Select 2 or 3 items to compare", "other"=>"{{ count }} of 3 items selected"}
I ordered a MR Cool DIY 4th gen 18k btu DIY mini split from Josh. Josh made every accommodation that I needed from the beginning of the order process till the end. I will try to make this review as short as possible but when my order first arrives it looked like someone took the compressor and used it as a football. Josh made sure to have that picked up and returned promptly for a replacement. That process was made extremely easy and painless by Josh.
Then came installation day!! I installed a multi zone mr cool a few weeks prior to installing this 18k btu unit. So this wasn't my first rodeo installing a mr cool mini split.
After hanging the air handler in my home it was time to connect the lineset. I did so to the torque specs provided in the manual with my hvac torque wrench then promptly checked my connection with my hvac freon detector and the soap bubble test as well. To my horror that connection was leaking pretty good. I instantly contacted Josh on that Sunday afternoon and was pleasantly surprised when he called me on a Sunday to see what the issue was. I sent him some pics and explained the leak situation. Josh immediately that Monday morning went into action. He started communications with Mr Cool. Josh copied me in on the emails as well to keep me informed and in the loop.
Mr Cool tried diligently to drag their feet through the replacement process. Josh was not going to allow for that and kept on them to see this situation resolved quickly which was great because we were in the middle of a stretch of winter frigid weather. I have since received my replacement and I firmly believe this was only because of Josh's extreme hard work and perservance. I will only do business with Klondike ac because of this superb experience with Josh. He has won a life long customer with me. I will be sharing this experience and recommending Klondike ac and in particular Josh to all of my family, friends, and colleagues and **** even people I don't know. Thank you Josh, you sir have made me believe that even in our current lack of customer service world that we live in that there still are the rare occassions where someone not only believes in excellent customer service but also believes in treating a customer like family.
Ordering from Josh was an absolute breeze! He was professional attentive, and made the entire process seamless. Josh went above and beyond to ensure everything was handled, perfectly with great communication and attention to detail.
I am incredibly impressed and will definitely be ordering from him again. Highly recommend his amazing service! 5/5 stars!⭐️
These guys are super helpful. Would be back in a heartbeat!
Bricks arrived very well packed, so all went well, after a lengthy delay from backorder at distributor warehouse. Follow up from Klondike was reassuring. Good customer service.
Our installer said it was well-designed. We’re very satisfied with the results.
This product is exactly what we needed. Efficient, durable, and worth the price.